Tiro Guide

Curious about Tiro? Here are the details.

From your first recording to your team’s shared knowledge. Answers to the questions people ask most about Tiro.

Getting started

What is Tiro?

Tiro is an AI note taker that turns every conversation into your team’s memory. It transcribes and translates meetings, lectures and calls in real time, and when recording ends, it organizes everything into a document using the template you choose. Connect your notes to the tools you use every day, like Slack and Notion, and to AI like Claude and ChatGPT, so you can start your next task with past context already in hand.

How is Tiro different from other AI note takers?

Two things: context-aware accuracy, and what you can do once the meeting is over. Tiro uses your glossary and meeting context to accurately transcribe names and technical terms. As notes build up, they become a wiki you can put straight to work on the next task.

Can I use Tiro across mobile and desktop?

Tiro runs on the web, desktop (Mac, Windows) and mobile (iOS, Android), and you can record from Apple Watch too. Sign in with the same account and your notes are there on every device.

What’s the difference between live transcription, offline recording and file upload?

They’re three ways to turn speech into text. Live transcription converts speech to text in real time. Offline recording lets you record without an internet connection and transcribes automatically once you stop recording. File upload turns a recording you already have into meeting notes.

Does it work with Zoom, Google Meet and other video calls?

Yes. The desktop app records your computer’s audio directly, with no bot joining the call, so it works with Zoom, Google Meet, Microsoft Teams and any other video call or online class.

Can I record in-person meetings and lectures?

Yes. Use live transcription, offline recording or file upload, whichever fits the situation. Tap the widget on your phone’s home screen or lock screen, or tap once on Apple Watch, and recording starts right away without opening the app, so recording fits naturally into in-person meetings. Where the network is unreliable, offline recording is the most dependable option: it saves to your device first and converts automatically.

Can I record phone calls?

Call recording is supported on Android (Samsung Galaxy). Tiro imports the files saved by your phone’s built-in call recorder and converts them into text notes. Turn on automatic conversion and new call recordings become notes on their own. On iPhone, iOS doesn’t allow recording the other person’s voice, so to capture both sides, we recommend taking the call on your Mac and recording it with the desktop app.

How long can a single recording be?

On a paid plan, each note can be up to 5 hours long. During the free trial, each note can be up to 2 hours, and anything past 50 minutes becomes viewable once you start a paid plan. File uploads are also supported up to 5 hours per file.

See pricing

Can I turn an existing recording into meeting notes?

Yes. Upload a recording you already have and Tiro turns it into meeting notes with a transcript and summary. Major audio and video formats like MP3, M4A, WAV and MP4 are supported, up to 1GB and 5 hours per file. For video files, Tiro extracts the audio for conversion, and you can also upload from a Google Drive link. Speaker diarization is available on the Pro plan and above.

Does Tiro integrate with my calendar?

Yes. You can connect Google Calendar and Microsoft Outlook Calendar, including multiple accounts such as a work account and a personal one. Once connected, notes you create from an event come with the event title and participants filled in, and the desktop app reminds you 10 minutes before a meeting starts.

Accuracy

Does it work in meeting rooms or noisy places?

In a typical meeting room or classroom, a laptop or phone is all you need. Position your device near the people speaking to capture their voices more clearly. Raise the mic sensitivity in the desktop app to pick up quieter voices. For large venues or conferences, we recommend connecting an external mic.

Can it tell who said what?

Tiro distinguishes speakers by voice and lets you label each speaker by name. It’s available on the Pro plan and above.

Can Tiro accurately transcribe names and technical terms?

Add company names, product names, and technical terms to your glossary. Tiro uses it when transcribing future meetings. Add context such as the meeting topic or attendees before you record, and Tiro uses it to get names and proper nouns right.

What if a meeting mixes Korean and English?

Set the spoken language to multilingual. Tiro detects the language of each sentence, so meetings that switch between Korean and English are captured as spoken.

Which languages does Tiro support?

For the spoken language, you can choose from Korean, English, Japanese, Chinese, German, Spanish, French, Italian, Russian, Vietnamese, Indonesian, Thai, Malay, Swedish and Hindi, or Multilingual. With Multilingual, Tiro detects language changes during the conversation and keeps transcribing. It can also recognize languages not on the list, though accuracy varies by language. For the recording language, the language your transcript and summary are written in, you can choose from the same 15 languages, excluding Multilingual.

Does Tiro translate meetings in real time? Is the translation saved in the notes?

Yes. Set the spoken language and the recording language to different languages and you get real-time translation during the meeting, and the translation stays in the note after recording ends. In a finished note, you can view the original only, the translation only, or both together. You can also create documents after recording in multiple languages, so you can get Korean and English meeting notes from the same meeting.

After meetings

When is the summary ready, and can I change it if I don’t like it?

While you record, you see the transcript of what’s being said along with paragraph summaries that capture the key points as each paragraph ends, all in real time. When recording ends, a one-page document that organizes the whole meeting by topic is created automatically, and you can generate a custom document right away in the format you want, like meeting minutes, an interview or lecture notes. Save your company’s meeting notes format as a template to reuse it, and edit any generated document yourself or regenerate it in a different format.

Can notes follow our company’s format?

Create a custom template and your summaries arrive in the format your company already uses. On the Team plan, share templates so everyone writes notes the same way.

Can I fix the transcript or replay a specific part?

By default, Tiro discards audio as soon as it’s transcribed, for security. To replay a part, turn on the Play Audio by Paragraph setting. Even then, audio is kept in encrypted, per-user storage with strictly limited access. You can edit the transcript and the Note at any time by clicking the paragraph, and your edits carry over to any document you generate afterward.

Can I organize notes into folders?

Yes. Organize notes by topic into folders and subfolders, and add a single note to more than one folder. On the Team plan, you can create workspace folders and give Viewer or Editor access to everyone in the workspace or to specific people, and notes you add to a folder are automatically shared with the teammates who have access. Even in a shared workspace, notes in your personal folders are visible only to you, and workspace admins can’t see them either.

Can I search or ask about past meetings?

Search your notes by keyword, or ask about past meetings in AI chat. Connect Tiro to AI tools like ChatGPT, Claude, Gemini, Perplexity and Cursor, AI agents like Muse, OpenClaw, Hermes, Grokbot and Instinct, or any AI that supports MCP, and search and pull in your notes right there. You can also integrate with your internal systems through the API and webhooks however you need, and on the Pro plan and above, Tiro Wiki organizes your notes into knowledge by topic.

Can I export meeting notes as PDF or Word?

Yes. On the web and desktop app, you can export meeting notes as PDF or Word files and choose what to include. Turn on speaker labels in the note view to include speaker names, and you can also send notes straight to email or to collaboration tools like Notion, Slack and Google Drive. In the mobile app, you can share a link or send notes by email.

Integrations

Can I send notes to Notion or Slack?

Export to Slack, Notion, Microsoft Teams, Confluence, Google Drive, HubSpot and Salesforce is built in, and you can also send notes as PDF, Word or email. Connect directly through the API or MCP, and on the Enterprise plan we’ll help you integrate with your internal tools.

Can I connect Tiro to other tools or AI agents with the API or MCP?

The API, MCP, CLI and webhooks are included on every plan at no extra cost. Pull meeting notes straight into your internal systems or AI agents like Claude and ChatGPT.

Can I bring over meeting records from another service?

On a paid plan, recordings you already have can be uploaded and converted into meeting notes right away, with the file’s length deducted from your usage. Moving meeting notes from another service in bulk is available as an onboarding option on the Team plan and above. Contact sales to learn more.

Security and data

Are my meetings stored securely? Are they used to train AI?

Customer meeting data is never used to train AI models, on any plan. Meetings are encrypted with per-user keys and stored in the AWS Seoul region, and no one, including Tiro staff, can access them without defined permissions and approval. Tiro is certified to ISO/IEC 27001 and SOC 2 Type 2.

See Tiro’s security policy

Is the original audio saved? Can I download or delete it?

You decide whether and where the original audio is kept. By default, audio is discarded as soon as it’s transcribed. If you need it, keep it on your device or in encrypted server storage. Deleting a note also deletes its transcript and summary right away, and enterprise admins can set an audio retention policy for the whole organization.

Can Tiro meet our company’s security requirements?

On the Enterprise plan, admins can set SSO, IP allowlists and dedicated-domain access, external sharing limits, data retention periods and audit logs to match your policies. Depending on the isolation you need, we can also discuss cloud, dedicated cloud or on-premises deployment with you.

What security certifications does Tiro have?

Tiro is certified to ISO/IEC 27001:2022, the international information security standard, and has completed both SOC 2 Type 1 and Type 2 audits. The SOC 2 audits covered all five Trust Services Criteria, and the audit reports are available under NDA. If you need security review materials such as data location or a list of subprocessors, you can request them separately.

See Tiro’s security policy

Teams and enterprise

Can I share notes with teammates and control who can see them?

Anyone who uses Tiro can be invited to a note with Viewer or Editor access, even if they’re not in your workspace. On the Team plan, notes in workspace folders are visible to the teammates who have access. Share a link with people who don’t use Tiro, and they can open it without signing in. You can restrict links to your company domain or add a password, and admins can review all active links in one place and revoke them at any time.

Can admins see their teammates’ notes? What happens to notes when someone leaves?

No. Admins can’t see notes in a teammate’s personal folders. They can see only notes in workspace folders or notes shared with them directly. When someone leaves the company, notes in workspace folders stay in place and others can keep using them. For business customers, we support retaining departing employees’ data in line with your internal data retention policy. Contact sales to learn more.

Can several people share one account?

We don’t recommend it. An account can run only one recording at a time, and notes and settings get mixed together in one place, which makes security hard to manage. If several people need Tiro, we recommend the Team plan, where each teammate uses their own account in the same workspace. On the Team plan, everyone can record at the same time and manage notes with folder permissions, and sensitive notes in a personal folder are visible only to you.

See pricing

Can we sign in with company accounts (SSO)?

The Enterprise plan supports SAML 2.0 and OIDC SSO with providers like Okta, Azure AD and Google Workspace. On every plan, you can also sign up with Google, Microsoft or email.

How do the Team and Enterprise plans differ, and what do they cost?

The Team plan adds features for building up meeting records as shared team knowledge to everything in Max. Folder permissions control which notes each teammate can see, AI chat across team notes lets you get the context of meetings you didn’t attend, and shared templates and a shared glossary keep everyone on the same format and terms. The Enterprise plan adds security options and dedicated onboarding on top of that, including SSO (SAML 2.0) and SCIM provisioning, multi-factor authentication (MFA), IP access restrictions, session and device controls, mobile screen capture prevention, external sharing limits, personal data masking, data retention policies, audit logs and dedicated cloud. The Team plan is priced per user, and Enterprise pricing is based on the options you choose and your organization’s size and needs.

See pricing

How do I add people to the Team plan, and how is it billed?

On the Team plan, an admin buys as many seats as needed and invites teammates to fill them, and you’re billed for the seats you’ve purchased, not the number of people actually in the workspace. You can add seats at any time from People in Settings, and added seats are prorated for the rest of the billing period and charged right away.

See pricing

Can our team try Tiro before rolling it out?

Leave us a note and our team will reach out to support you in the way that best fits your environment and review timeline.

Pricing and billing

Can I try Tiro for free? How much can I use on the free trial?

Yes. When you sign up, you get a 3-week free trial with no payment method required. You receive 100 minutes right away, and completing onboarding tasks raises that to as much as 300 minutes. During the free trial, each note can be up to 2 hours, and you can view up to 50 minutes. The trial doesn’t convert to a paid plan automatically, so subscribe whenever you’re ready to keep going.

See pricing

How is usage calculated, and does unused time roll over?

Usage is deducted only for the length of audio you actually record or upload. Generating summaries or using AI chat doesn’t count, no matter how many times you run them. Silent stretches still count while recording is on, though. Plan usage refills every month and unused time doesn’t roll over to the next month. Annual plans also refill monthly in the same way.

See pricing

Can I buy more time if I run out?

Yes. If you use up your monthly usage on the Lite or Pro plan, turn on Additional recording (pay-as-you-go) and pay a per-minute rate only for the time you go over. Additional recording can be set up by the admin of a workspace that pays on the web or desktop app, and it isn’t available for subscriptions purchased in-app through the App Store or Google Play. If you consistently use a lot, you can also switch to the Max plan or Team plan, which come with unlimited usage.

See pricing

Is there a discount for annual billing?

Yes. With annual billing, you get two months free, so you pay for 10 months and use Tiro for 12. Annual billing is available on the Lite, Pro and Max individual plans and the Team plan, and the full year is charged at once. You can pay annually on the web or desktop app.

See pricing

Do you provide tax invoices? What payment methods do you accept?

Every plan, including individual plans, supports corporate cards and payment receipts. Tax invoices and non-card payment are available on the Team plan and above. Contact our sales team to discuss billing options for your organization.

How do I cancel my subscription, and what happens to my notes?

Cancel where you subscribed. If you pay on the web or desktop app, cancel from Manage Subscription in Settings. If you pay in the app, cancel through the App Store or Google Play. After you cancel, you can keep using Tiro until the end of the period you’ve already paid for, and canceling alone doesn’t trigger a refund. After your subscription ends, you can still view and edit your existing notes.

Do you offer student or disability discounts?

We don’t currently offer a student plan or student discount. For people who are deaf or hard of hearing, we run an accessibility program that discounts the Lite, Pro and Max individual plans with no time limit.